We are looking for a Customer Care Executive to join our team at Sales India to handle customer calls, provide exceptional customer support and resolve queries related to retails. The role offers an attractive in-hand salary of ₹12,000 - ₹14,000 and opportunities for growth.
Key Responsibilities:
Handle customer inquiries through phone calls, emails, chat, or walk-ins in a professional manner.
Resolve customer complaints and provide appropriate solutions within defined timelines.
ecord customer interactions, feedback, and complaints in the system accurately.
Build and maintain strong customer relationships to improve customer retention and satisfaction.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift. Job timing will be 10 am to 8 pm.