Customer Care Executive

Customer Support Executive

📍 Location: HSR Layout
🕒 Experience: 0–3 Years
🎓 Qualification: Graduate
🏢 Employment Type: Full-Time

Job Description

Rupeek is hiring Customer Support Executives to deliver exceptional customer service by handling customer queries, resolving concerns, and ensuring a seamless customer experience through voice support.

Key Responsibilities

• Handle inbound and outbound customer calls.

• Resolve customer queries and complaints professionally.

• Provide accurate information about products, services, and processes.

• Record customer interactions in the system.

• Coordinate with internal teams for issue resolution.

• Maintain high customer satisfaction and service quality.
  

Eligibility

• Graduate in any discipline.

• 0–3 years of experience in Customer Support, Customer Service, BPO, Voice Process, or Contact Center.

• Freshers with excellent communication skills can also apply.
  

Mandatory Language Requirement

Candidates must be fluent in Hindi and English, along with any one of the following regional languages:

• Hindi + English + Tamil

• Hindi + English + Telugu

• Hindi + English + Kannada
  

Candidates should be able to read, write, and speak all three languages in their selected combination.

Required Skills

• Excellent communication skills.

• Good customer handling and problem-solving abilities.

• Basic computer knowledge.

• Ability to work in rotational shifts and a fast-paced environment.

Preferred Background

• Customer Support

• BPO

• Banking

• NBFC

• Fintech

• Customer Service
  

Immediate Joiners Preferred.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 2 years of experience.