కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

We are looking for a Customer Support Executive to join our team at RAY ELECTRICALS. The role involves handling customer calls, assisting customers with their queries, and providing timely solutions related to our electrical products and services.

The position offers a competitive in-hand salary and a friendly working environment with opportunities to learn and grow.

Key Responsibilities

• Handle customer calls and enquiries professionally.

• Understand customer queries, complaints, and concerns and provide suitable solutions.

• Maintain proper records of customer calls, complaints, and follow-ups.

• Provide customers with accurate information about products, services, orders, and other enquiries.

• Coordinate with the sales and service teams to resolve customer issues.

• Follow up with customers to ensure their concerns are properly resolved.

• Achieve basic performance and customer service targets.

Job Requirements

• Minimum Qualification: 12th Pass / Graduate

• Experience: Freshers can apply; experience in customer service or sales will be an advantage.

• Good communication and interpersonal skills.

• Basic computer knowledge.

• Ability to speak politely and confidently with customers.

• Good problem-solving and follow-up skills.

• Willingness to learn and work as part of a team.

• Working Days: 6 days a week

• Shift: Full-time / Day Shift

• Location: Sundargarh, Odisha

• Salary: ₹[Salary] per month (In Hand)

Who Can Apply?

Candidates who are customer-friendly, responsible, and willing to learn are welcome to apply. Freshers looking to start their career in customer service and sales are also encouraged to apply.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 4 years of experience.