Customer Care Executive
Company: Nuvo Aeon Diamond & Jewellery Pvt. Ltd.
Experience: 1–3 Years
Location: BKC, Mumbai
Job Description:
Responsible for handling customer queries, resolving complaints, providing product information, coordinating with sales and internal teams, following up with customers, and ensuring excellent customer service.
Strong Requirements:
1–3 years of experience in Customer Care/Customer Service – Mandatory
Basic knowledge of Diamonds & Jewellery – Mandatory
Excellent communication and customer-handling skills
Strong follow-up and problem-solving abilities
Hindi & English communication required
Customer-focused and service-oriented approach
Key Skills: Customer Service | Customer Handling | Complaint Resolution | Follow-up | Jewellery & Diamond Knowledge | Communication | Problem Solving | Coordination