Customer Care Executive

We are looking for a Customer Care Executive to join our team at NONE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers for freshers ₹17,798 - ₹23,000 based on the communication skills and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day Rotational Shift (For Female from 10:00 AM to 8:00 PM any 9 hours of work, For male 10:00 AMto 10:00 PM any 9 hours of work).

Note: For 1.6 Year of Experience on paper as CCE/CSE.

Exp-24863 CTC & 19500 Take home

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 1 years of experience.