Key Responsibilities
Call Management: Efficiently handle incoming and outgoing customer calls in a professional and polite manner.
Issue Resolution: Respond to customer inquiries, complaints, and concerns with a proactive, problem-solving mindset.
Data Logging: Accurately log all customer interactions and systematically track required follow-ups.
Solutions Delivery: Offer timely, accurate, and relevant solutions to resolve customer issues effectively.
Education: Minimum qualification of 12th or Graduation.
Experience: Freshers and experienced professionals are both welcome to apply.