Job Title: Customer Care Executive
We are hiring a Customer Care Executive to handle customer queries through Chat, Email, and Voice (Blended Process – Domestic). The candidate should have strong communication skills in Hindi and English and be able to provide quick and effective solutions to customers.
Responsibilities:
Respond to customer queries and complaints
Provide accurate information about products/services
Ensure customer satisfaction
Maintain proper records of interactions
Requirements:
Good communication skills (Hindi & English)
Strong customer handling skills
Patient, active, and responsive
Basic market awareness