Job Summary
We are looking for a Customer Support Executive who can efficiently handle customer queries, resolve issues, and ensure a smooth and positive customer experience.
Key Responsibilities
Handle customer queries through calls, emails, and chats.
Resolve customer complaints and provide timely solutions.
Maintain positive customer relationships.
Follow up with customers to ensure issue resolution.
Coordinate with internal teams for smooth operations.
Maintain customer records and update CRM systems.
Ensure customer satisfaction and meet support targets.
Required Skills
Good problem-solving and interpersonal skills.
Hindi and English speaker can apply.
Customer-focused attitude.
Basic computer knowledge.
Ability to multitask and work in a team.
Previous customer support experience is an added advantage.