కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

Customer Care Executive – JewelMaze Pvt. Ltd.
Location: Malad West, Mumbai (Just 5 minutes walking distance from the railway station)
Salary: ₹10,000 – ₹14,000 (In-hand)
Experience: Fresher (Graduate required)
Working Days: 6 days a week
Shift Timing: 9:30 AM – 6:00 PM

About the Company:
JewelMaze Pvt. Ltd. is a leading E-commerce company in the fashion and imitation jewellery industry. We are looking for a dedicated and enthusiastic Customer Care Executive to join our growing team.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns, and manage complaints.

• Maintain accurate records of customer interactions and follow up when required.

• Provide customers with correct and timely order information.

• Escalate complex issues to the relevant department when necessary.

Job Requirements:

• Minimum qualification: Graduate

• Fresher candidates are welcome

• Good communication skills in English (spoken & written)

• Strong problem-solving abilities

• Ability to handle customer queries with patience and clarity

• Comfortable working Mon to Sat

• Day shift: 9:30 AM to 6:00 PM

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with Freshers.