కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

We are hiring Customer Support Executives for voice and email/chat support. The role involves handling customer queries, resolving complaints, providing correct information, and escalating complex issues to the relevant team when required.

Key Responsibilities:

• Handle customer calls and email/chat queries

• Resolve customer complaints efficiently

• Provide accurate information to customers

• Escalate complex issues to the concerned department

• Maintain basic records of customer interactions

Minimum Qualification & Experience:

• Qualification: Minimum qualification as per process

• Experience: Freshers & experienced candidates can apply

Skills Required:

• Fluency in English and Hindi (mandatory)

• Good communication skills

• Basic computer knowledge

• Willingness to work in shifts

Work Details:

• Office Timings: 8:00 AM – 8:00 PM

• Working Hours: 9 hours per day

• Working Days: As per roster (Working Days week)

• Shift Type: Rotational shifts

Gender:

Male / Female

Who Can Apply:

• Freshers looking for customer support roles

• Candidates comfortable with voice & non-voice processes

📞 Interested candidates can apply directly or contact HR for more details.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6 months of experience.