కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

• Excellent verbal and written communication skills.

• Handle inbound and outbound customer calls, emails, or chats.

• Resolve customer queries, complaints, and service requests professionally.

• Maintain a positive and customer-focused attitude.

• Strong problem-solving and conflict-resolution skills.

• Good listening and interpersonal skills.

• Basic computer knowledge (MS Office, CRM software, email).

• Ability to multitask and manage time effectively.

• Maintain accurate records of customer interactions.

• Meet quality standards, response time, and productivity targets.

• Ability to work in rotational shifts or weekends, if required.

• Collaborate with other teams to resolve customer issues.

• Follow company policies, processes, and data privacy guidelines.

Skills to highlight on your resume

• Customer Service

• Communication Skills

• Active Listening

• Problem Solving

• Complaint Resolution

• CRM Software

• MS Office

• Data Entry

• Time Management

• Teamwork

• Multitasking

• Professional Etiquette

• It is a Both కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 5 years of experience.