Customer Care Executive

We are looking for a dedicated and customer-friendly Inbound Telecaller to handle incoming calls and assist customers with their queries. This role involves no sales, no targets, and focuses purely on providing support, information, and resolving customer concerns efficiently.

Key Responsibilities:

• Answer incoming customer calls in a professional and polite manner

• Understand customer queries and provide accurate information or solutions

• Handle complaints and escalate issues when necessary

• Maintain proper records of calls and customer interactions

• Follow company guidelines and communication protocols

• Ensure a high level of customer satisfaction

Requirements:

• Good communication skills (Hindi/English or regional language as required)

• Basic computer knowledge

• Ability to handle calls calmly and patiently

• Customer-focused attitude

• Prior experience in customer service is a plus (not mandatory)

Key Highlights:

• No sales pressure

• No targets

• Fixed working hours (if applicable)

• Supportive work environment

• Training provided

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6+ years Experience.