కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

🚀 HIRING NOW - CREDIT CARD PROCESS

Position: Customer Service Executive

Company/Process: Credit Card Customer Service

Location: Thane, Maharashtra

💼 Job Responsibilities

- Handle inbound customer calls related to credit cards.

- Resolve customer queries regarding credit card services, schemes, offers, and products.

- Provide accurate information and ensure customer satisfaction.

- Perform partial cross-selling of credit card products, schemes, and offers.

🎓 Eligibility Criteria

- Qualification: Graduate mandatory.

- Experience: Minimum 1 year of BPO inbound voice customer service experience.

- Communication: C1-level communication skills required.

- Good customer-handling and problem-solving skills.

- Candidate's CIBIL score and past loan repayment/default history will be checked as part of the screening process.

🕒 Shift & Weekly Off

- Day shift – rotational.

- Shift duration: 9 hours, including a 1-hour break.

- Tentative shift window: 6:30 AM to 8:30 PM.

- 2 rotational weekly offs.

💰 Salary

- In-hand Salary: up to 34,000 per month.

- CTC: ₹40,000 per month.

🚐 Transportation

- Centralized pickup and drop facility from Thane railway station.

📝 Interview Process

1. HR Round

2. Versant Test

3. Operations (OPS) Round

4. Client Round

Important: Versant Level 6 is mandatory before the client round.

📍 Job Location: Thane, Maharashtra

📩 Interested and eligible candidates can apply now!

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 1 years of experience.