కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

JOB LOCATION: AIROLI (NAVI MUMBAI)

We are looking for a Customer Care Executive to handle customer calls, provide exceptional customer support and resolve queries related to BPO.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

Eligibility:

• HSC or Graduate Freshers with excellent communication skills

• Candidates with prior BPO experience and complete employment documents will have an added advantage

• SVAR Score: 55+ (Mandatory)

Compensation:

• CTC: ₹3.30 LPA

• Approx. In-hand Salary: ₹22,000/month

• Night Shift Allowance: Up to ₹3,000/month

Shift Details:

• Rotational shifts (Predominantly Night Shifts)

• Any 2 rotational week-offs

Important

Eligibility Criteria:

• Full-time students are not eligible

• Candidates must carry hard copies of both Aadhaar Card and PAN Card for the Interview

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 3 years of experience.