కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

We are looking for a Customer Support Executive to assist customers by resolving their queries through phone, email, chat, or other communication channels. The ideal candidate should have excellent communication skills, a customer-first approach, and the ability to work in both morning and night shifts.

Key Responsibilities

• Handle customer inquiries via phone, email, chat, and other support channels.

• Resolve customer issues efficiently while maintaining a high level of customer satisfaction.

• Record customer interactions and update CRM/ticketing systems accurately.

• Escalate complex issues to the concerned department when required.

• Follow up with customers to ensure timely resolution.

• Meet daily productivity and quality targets.

• Maintain a professional and positive attitude while interacting with customers.

• Adhere to company policies, processes, and service standards.
  

Requirements

• 3-5 years of experience into international

• Excellent verbal and written communication skills in English.

• Good problem-solving and interpersonal skills.

• Basic computer knowledge and typing skills.

• Ability to multitask and work under pressure.

• Willingness to work in Morning/ Night

• Previous experience in customer support/BPO is an added advantage.
  

Preferred Skills

• Strong listening and communication skills.

• Customer-focused mindset.

• Time management and adaptability.

• Ability to work independently and as part of a team.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with Freshers.