కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

🚨 AXIS BANK PROCESS | CUSTOMER CARE EXECUTIVE 🚨

🧑🏻‍💻Client: Axis Bank

🏢Company: Cogent E Services Limited

💼 Role: Customer Care Executive (Voice & Sales)

💻 Work Mode: Work From Office

⚡ Immediate Hiring

🎓 Eligibility

✅ 12th Pass & Above

✅ Freshers & Experienced Can Apply

✅ Good Communication Skills

🗣️ Languages Required

✅ English + Hindi

✅ English + Hindi + Kannada

✅ English + Hindi + Tamil

✅ English + Malayalam

💰 Salary & Benefits 💵 CTC: ₹21,000 – ₹23,000

💰 Take Home: ₹18,500 – ₹20,000

📚 45 Days Paid Training (₹15,000)

🚀 Career Growth Opportunities

🕐 Shift Details 👨 Male: 24/7 Rotational Shifts

👩 Female: 7 AM – 7 PM Shift Window

📋 Roles & Responsibilities

📞 Handle inbound customer calls and service requests

🤝 Understand customer needs and provide appropriate solutions

💬 Assist customers with banking-related queries and information

📝 Maintain accurate customer records and call logs

⌨️ Update customer details in the system accurately

🎯 Achieve quality, productivity, and performance targets

📢 Explain banking products, services, and offers when required

🔄 Follow up on customer requests and ensure timely resolution

✅ Adhere to company policies, compliance guidelines, and processes

😊 Deliver a positive customer experience with professionalism and empathy

🎧 Handle escalations effectively and coordinate with internal teams when needed

📢 Freshers Welcome | Immediate Joiners Preferred

🔥 Start Your Career with the Axis Bank Process. Apply Now!

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 3 years of experience.