A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
12,000 - 15,000 /నెల
Chirayu Patel/dadhichi Technologies/pmax Solutions/shivrey Interiors/bizanything
ఔంద్, పూనే
కస్టమర్ మద్దతు / టెలికాలర్ లో ఫ్రెషర్స్
ఫుల్ టైమ్
Dadhichi Technologies is a professional contact center representing well-known brands in Automobiles, Finance, Real Estate companies, Digital marketing, etc., and has set up its contact center, sales processes and lead generation processes.
We are looking for a Customer Care Executive to join our team, Dadhichi Technologies. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to banking. The role offers dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Language: Hindi and Marathi
Qualifications: Graduate/ Diploma
Roles and Responsibilities:
Counseling Customers
Follow SOPs & Policies
JOB TIMING: 08:00 AM - 05:00 PM
Work Location: Aundh, Pune
