Job Title: Customer Care Executive (Inbound Process)
Location: Salt Lake Sector 5, Kolkata
Shift: Night Shift
Job Responsibilities:
- Handle inbound customer calls professionally
- Resolve customer queries and provide appropriate support
- Maintain records of customer interactions and updates
- Provide excellent customer service and ensure customer satisfaction
- Follow company guidelines while handling calls
Requirements:
- Excellent communication skills in English
- Basic computer knowledge
- Good listening and problem-solving skills
- Freshers and experienced candidates can apply
Benefits:
- Training provided
- Career growth opportunities
- Supportive work environment