కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

🚨 URGENT HIRING – CUSTOMER CARE EXECUTIVES

Hiring for EOS Globe – Tata 1mg Process

We are hiring Customer Care Executives for the Tata 1mg customer support process in Mohali.

📍 Location: Mohali
💼 Position: Customer Care Executive
🏢 Process: Tata 1mg
👥 Openings: 150+
🎓 Qualification: 12th Pass / Graduate
👨‍💼 Experience: Freshers & Experienced candidates can apply
💰 Salary: ₹13,000 – ₹17,500 CTC, depending on experience and process

Job Responsibilities

• Handle customer queries related to orders, products, deliveries and services.
• Provide accurate information and resolve customer concerns professionally.
• Handle customer interactions through voice/chat/email, depending on the assigned process.
• Follow process guidelines, SOPs and quality standards.
• Maintain excellent customer service and achieve defined productivity and quality targets.
• Escalate unresolved issues to the appropriate team.

Candidate Requirements

✅ Good communication skills in Hindi & English
✅ Basic computer knowledge
✅ Good listening and problem-solving skills
✅ Comfortable working in rotational shifts
✅ Candidates should be customer-focused and willing to work in a BPO environment
✅ Immediate joiners preferred

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 4 years of experience.