కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

We are looking for a Customer Care Executive to join our team at ALTRUIST. The role offers ₹ 17,000 - ₹ 18,000 and involves managing customer calls, delivering outstanding customer service related to BPO.

Job Requirements:

1-- Graduate fresher can also apply for this job

2-- 12th pass with minimum 6th month of experience in customer Service or Telesales.

3-- We need candidates with fluent English.

# We need fluent English

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 3 years of experience.