
We are looking for a Customer Care Executive to join our team to handle customer calls, provide exceptional customer support and resolve queries.
🎯 Key Responsibilities
Respond to user queries via chat, email, or calls
Help users with login issues, navigation, and app features
Resolve complaints related to attendance, fees, exams, and content access
Coordinate with internal teams to escalate technical issues
Maintain records of user interactions and resolutions
Provide clear, polite, and timely communication
✅ Requirements
Good communication skills (English + regional language preferred)
Prior experience in customer support or EdTech (preferred)
Ability to handle multiple queries efficiently
Problem-solving attitude and patience