Collection Executive

We are looking for a Collections Executive to join our team Payassured Credit Services Pvt Ltd. The role offers calling customers and ensuring the outstanding dues are cleared. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

Candidates must speak Tamil fluently and should be open to a 6 Working Days week during the Day Type shift. Saturdays would be half day.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 5 years of experience.