A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
10,000 - 30,000 /నెల*
Focus Business Solutions
భాండుప్ (వెస్ట్), ముంబై
₹15,000 incentives included
కస్టమర్ మద్దతు / టెలికాలర్ లో 6 - 12 నెలలు అనుభవం
Full Time
Job Profile - Banking Collection and Recovery
We are looking for a Collection Executive to join our team at Focus Business Solutions to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹10000 - ₹30000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.
