కలెక్షన్ ఎగ్జిక్యూటివ్

A Collection Executive is responsible for contacting customers with overdue loan or EMI payments and ensuring timely recovery through phone calls and follow-ups. This is an office-based role focused on meeting daily collection targets and maintaining proper customer communication.

Key Responsibilities

• Contact customers with pending/overdue payments

• Remind and follow up for EMI or loan repayments

• Explain payment options and resolve basic queries

• Maintain polite and professional communication

• Encourage customers to make timely payments

• Follow up regularly until payment is received

• Update call details, payment status, and remarks in CRM/system

• Maintain accurate records of customer interactions

• Achieve daily/monthly collection targets

• Handle customer queries and minor disputes professionally

Skills required: Good communication, basic computer knowledge, negotiation skills, target-oriented mindset
Work type: Office-based (calling job, No field work)

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 5 years of experience.