We are looking for a COLLECTION TELECALLER to join our team FATAK PAY. The role offers In Hand Salary and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Visit customers or call them to collect pending EMI payments
Explain due amount and payment details
Negotiate with customers for repayment plans
Maintain daily collection reports and records
Deposit collected money and update system record
Job Requirements:
The minimum qualification for this role is Minimum Qualification and Experience Range. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Working Days week during the Shift Type shift.