A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
16,000 - 22,000 /నెల*
Fairdebt Solutions Private Limited
సెక్టర్ 1 హెచ్ఎస్ఆర్ లేఅవుట్, బెంగళూరు
₹3,000 incentives included
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 2 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Contact customers via phone, email, or in-person for outstanding debts.
Negotiation: Discuss and establish suitable payment plans and schedules.
Customer Relations: Handle payment-related inquiries, resolve conflicts, and maintain positive relationships
.
Record Keeping: Maintain accurate, detailed records of all communications and transactions.
Reporting: Provide regular updates to management on collection progress and outstanding balances.
Compliance: Ensure all collection activities adhere to company policies and relevant laws.
Escalation: Identify and flag accounts requiring advanced collection tactics or legal intervention.
Qualifications & Skills
Experience: Previous collections or customer service background.
Skills: Excellent communication, negotiation, persuasion, problem-solving, and conflict resolution.
Attributes: Detail-oriented, organized, ability to work independently, and meet targets.
Knowledge: Understanding of debt collection laws and regulations.
Education: High school diploma minimum; a degree in finance or a related field is often preferred.
