We are looking for a Collection Executive to join our team Cryogenic Engineers Pvt Ltd to handle customer calls, provide exceptional customer support and resolve queries related to HVAC. The role offers an attractive in-hand salary of 16000 to 18000 initially and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.