Job Responsibilities:
Build and maintain strong relationships with existing and potential clients.
Understand client needs and provide suitable products/services and solutions.
Handle client queries, concerns, and feedback professionally and promptly.
Coordinate with internal teams to ensure smooth service delivery and client satisfaction.
Identify opportunities for upselling, cross-selling, and business growth.
Maintain regular communication and follow up with clients to ensure long-term engagement.
Requirements:
Excellent communication and interpersonal skills.
Strong customer service and relationship management abilities.
Good negotiation and problem-solving skills.
Ability to achieve targets and work in a fast-paced environment.
Prior experience in sales, customer service, or relationship management is preferred.
Key Skills/Keywords:
Client Relationship Management | Customer Service | Communication Skills | Sales | Business Development | Customer Retention | Upselling | Cross-selling | Lead Conversion | Client Handling