క్లయింట్ రిలేషన్షిప్ మేనేజర్

We're Hiring Client Relations & Events Executive for a leading company:-

Location: Mumbai

Role Overview

The Client Relations & Events Executive will be the bridge between clients, the production

kitchen, and the management team. This person will handle client inquiries, coordinate

catering and grazing table orders, and ensure smooth, premium execution of every event.

Key Responsibilities

Client & Project Management

• Serve as the primary point of contact for catering and grazing inquiries.

• Understand client needs, prepare menu proposals and quotes, and oversee end-to-end

communication.

• Deliver an exceptional client experience consistent with the food brand ethos.

Event Coordination & Execution

• Liaise with the central kitchen and logistics teams to ensure timely and accurate

fulfilment.

• Oversee event setups, décor, and presentation to maintain brand aesthetic and

service standards.

• Manage on-ground coordination for premium events when required.

Operations & Process Development

• Work with the Founders Office to develop menus, pricing structures, SOPs, and

packaging standards.

• Maintain event checklists, operational trackers, and post-event feedback reports.

• Identify opportunities for process improvement and scalable growth.

Cross-Functional Collaboration

• Coordinate between the office, production unit, logistics partners, and D2C team.

• Collaborate with marketing for visual documentation, partnerships, and content

related to catering experiences.

Qualifications & Skills

• 1-3 years of experience in hospitality, premium catering, events, or client

servicing.

• Strong sense of aesthetics, organisation, and attention to detail.

• Excellent communication and interpersonal skills.

• Ability to multitask across client management and operational execution.

• Comfortable working across office, kitchen, and event environments.

• Passion for food, design, and creating memorable experiences.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 2 - 5 years of experience.