క్లయింట్ రిలేషన్షిప్ మేనేజర్

Key Responsibilities

• Client Relationship Management: Build and maintain strong relationships with clients through digital channels such as video calls, mobile apps, email, and CRM platforms, ensuring seamless service delivery and high customer satisfaction

• Financial Advisory (BFSI-specific): Provide tailored financial advice, manage client portfolios, and recommend banking or investment products to meet client goals

• Sales and Cross-Selling: Promote and sell products or services based on client needs, monitor portfolio performance, and achieve sales targets www.expertia.ai+1.

• Customer Support: Resolve client inquiries, complaints, and issues promptly, ensuring accurate logging and follow-up

• Collaboration: Work with internal teams to deliver integrated solutions, align strategies, and improve processes

• Process Improvement: Identify bottlenecks, suggest innovations, and implement best practices to enhance efficiency and client experience superworks.com.

• Monitoring and Reporting: Track client interactions, portfolio health, and transaction activities, ensuring compliance with regulatory and organizational standards

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with Freshers.