Client Coordinator

A Client Coordinator serves as the primary liaison between clients and internal teams, ensuring high satisfaction, retention, and smooth service delivery. They manage client communications, onboarding, scheduling, and record-keeping while resolving issues promptly.

Key Responsibilities

Client Communication & Relationship Management: Acting as the main point of contact to address inquiries, provide updates, and build strong, long-term relationships.

Onboarding & Scheduling: Facilitating new client onboarding, managing diaries, and scheduling meetings or appointments.

Administrative Support & Data Management: Maintaining accurate client records, contracts, and documentation in CRM systems like Salesforce or HubSpot.

Internal Coordination & Project Support: Collaborating with internal teams to ensure timely project delivery and service compliance.

Issue Resolution: Handling client complaints or escalations, taking ownership of problems, and ensuring timely solutions.

Reporting: Monitoring client accounts and providing reports on performance and satisfaction.

Required Skills and Qualifications

Experience: 2–4 years in customer service, administration, or project management.

Communication: Excellent verbal and written communication skills.

Technology: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 3 - 5 years of experience.