Job Description – Call Centre Executive
Company: Steamee
Role: Call Centre Executive
Location: chennai.
.Work Location: Chennai – Vepery (Near Nehru Stadium)
• Shift Timing: General shift (10:00 AM to 7:30 PM)
• Cab Facility: Not provided
Experience: 0–2 years (Freshers can apply)
Responsibilities:
Handle inbound and outbound calls professionally
Respond to customer queries related to services, orders, and complaints
Provide accurate information and resolve issues within TAT
Maintain proper call records and customer details
Coordinate with internal teams (Ops, Delivery, Sales) when required
Follow company SOPs and communication guidelines
Requirements:
Good communication skills in Tamil & English, Hindi.
Basic computer knowledge (calling software, Google Sheets, WhatsApp)
Customer-focused and problem-solving attitude
Prior call centre or customer support experience