A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
18,000 - 19,000 /నెల
K12 Techno Services Private Limited
యశ్వంత్పూర్ ఇండస్ట్రియల్ సబర్బ్, బెంగళూరు
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 1 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Key Responsibilities:
Make outbound calls to potential leads generated through campaigns, missed calls, or market data.
Clearly explain the school’s offerings, curriculum (CBSE/ICSE), facilities, and admission process.
Understand and capture parent’s preferences (location, budget, grade, board, etc.) during the call.
Recommend the best-fit Orchids branch or school option based on their requirements.
Handle objections smartly and build interest in school visit or counselor callback.
Schedule appointments or transfer warm leads to the PRM/Branch team for further follow-up.
Maintain accurate records in CRM with call notes, lead status, and dispositions.
Achieve daily/weekly targets for calls, follow-ups, and conversions.
Follow-up with parents via WhatsApp or SMS as required.
