WALK-IN INTERVIEW – CUSTOMER SUPPORT EXECUTIVE (INBOUND PROCESS)
Job Details:
Position: Customer Support Executive – Inbound Process
• Experience: 0–3 Years
• Salary: ₹1.25–2.25 LPA
• Location: Chennai
• Work Mode: Work From Office
• Interview Timing: 10:30 AM – 4:00 PM
Job Description
Language Requirements: Any regional language (Tamil, Telugu, Malayalam, Kannada) with manageable English.
Location: Chennai Mode: Work From Office
Roles & Responsibilities
• Handle inbound customer calls in a professional manner.
• Understand customer issues and provide accurate solutions or information.
• Maintain high levels of customer satisfaction through effective communication.
• Follow company processes, scripts, and quality guidelines.
• Escalate complex issues to the relevant team when required.
• Maintain proper call records and documentation.
• Meet daily/weekly performance targets (call handling time, resolution rate, etc.).
Salary & Benefits
• Best in industry.
• Performance-based bonus.
• Salary hikes as per company process.
Shift Timings: Day Shift (9:30 AM to 6:30 PM)