We are looking for enthusiastic and motivated Telecallers to join our BPO team. The ideal candidate should have good communication skills, a positive attitude, and the ability to handle customer interactions professionally. Freshers who are eager to start their career in customer service or telesales are encouraged to apply.
Make outbound calls to customers to promote products/services.
Handle inbound customer queries and provide appropriate solutions.
Maintain customer records and update databases with accurate information.
Understand customer needs and offer relevant products/services.
Meet daily/weekly/monthly call and conversion targets.
Follow scripts, processes, and compliance guidelines.
Maintain a high level of professionalism and customer satisfaction.
Good communication skills (English/Hindi or regional languages).
Basic computer knowledge (MS Office, typing skills).
Ability to work in a fast-paced environment.
Positive attitude and willingness to learn.
Excellent listening and problem-solving skills.
Minimum: 10+2 (Any stream)
Graduates can also apply
No prior experience required
As per industry standards and incentives
Training and development provided
Growth opportunities within the organization
Friendly and supportive work environment