
BPO (Business Process Outsourcing) job involves performing specific tasks for other companies, like customer service, tech support, data entry, or sales, often via phone, email, or chat, focusing on efficiency, problem-solving, and meeting performance metrics for clients, with roles ranging from front-office customer interaction to back-office data management. Key responsibilities include handling inquiries, resolving complaints, documenting interactions, and maintaining high satisfaction by adhering to client guidelines