Urgent requirement for the position below:-
Team Leader – domestic process BPO.
Requirements:
• Manage and monitor a team of customer support executives.
• Achieve daily, weekly, and monthly team targets.
• Monitor team performance, productivity, and quality.
• Handle escalations and resolve customer-related issues.
• Prepare and share daily/weekly performance reports.
• Good communication and interpersonal skills.
• Strong leadership and team management skills.
• Good knowledge of MS Excel and reporting.
• Ability to handle pressure and meet targets
Qualification - graduate
Salary: 23K CTC
Shift Timing: - 9:00am-6:00pm (1-hour break)
Week off: - Rotational
National Holidays
Experience: 1–3 Years in BPO (As a Team Leader)
Contact Us-
Ritika Malviya
6263272193
Please share with the references who need a job.
Address: - XtraNet BPO Pvt Ltd Z-24 in front of vishal mega mart zone1
MP nagar bhopal