A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
25,000 - 42,000 /నెల*
Foiwe Info Global Solutions Private Limited
సిల్క్ బోర్డ్, బెంగళూరు
₹2,000 incentives included
కస్టమర్ మద్దతు / టెలికాలర్ లో 1 - 5 ఏళ్లు అనుభవం
ఫుల్ టైమ్
We are looking for a detail-oriented Non-Voice Process Executive to handle customer interactions through written communication channels such as email, chat, and back-office systems. The role focuses on providing accurate, timely, and professional support without voice calls.
Respond to customer queries via email, chat, or ticketing systems
Process and update customer information accurately in internal databases
Resolve issues by following standard operating procedures (SOPs)
Ensure high levels of quality, accuracy, and turnaround time
Coordinate with internal teams when required
Maintain data confidentiality and compliance standards
Meet daily productivity and quality targets
Good written communication skills (English)
Basic computer knowledge (MS Word, Excel, email tools)
Strong attention to detail and accuracy
Ability to work independently and manage time effectively
Graduate / Undergraduate / Fresher (as per requirement)
Experience in BPO or back-office operations
Familiarity with CRM or ticketing tools
Typing speed of 25–30 WPM or above
