Banking & Financial International Voice Process

International Voice Process | Banking & Financial Customer Support

Job Role

We are hiring experienced professionals for International Banking & Financial Customer Support processes with leading global organizations.

Experience

- 1–3 years of International Voice Process experience (mandatory)

- Experience in Banking, Financial Services, Customer Support, or International BPO is preferred

Qualification

- Graduation preferred

- Graduation mandatory for select openings

Salary

- ₹30,000 – ₹50,000 per month

- Up to 30% hike on current CTC (as per company policy)

Work Location

📍 South & North Bangalore (Multiple Locations)

Shift

- US / UK Shift

- 5 Days Working

- 2 Rotational Week Offs

Cab Facility

- Transportation provided as per company policy

Key Responsibilities

- Handle inbound customer interactions for international banking and financial service customers.

- Resolve customer queries with accuracy and professionalism.

- Deliver excellent customer service while adhering to quality and compliance standards.

- Maintain high levels of customer satisfaction through effective communication and problem-solving.

- Meet productivity and performance targets.

Candidate Requirements

- Excellent verbal communication in English.

- Strong customer service and problem-solving skills.

- Ability to work in rotational US/UK shifts.

- Immediate joiners or candidates with short notice periods will be preferred.

Preferred Skills

- International Voice Process

- Banking & Financial Services (BFSI)

- Customer Support

- Customer Care

- Financial Operations

- Relationship Management

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 3 years of experience.