A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
10,000 - 12,000 /నెల
M S Home Appliances Distributors
ఖిదిర్పూర్, కోల్కతా
కస్టమర్ మద్దతు / టెలికాలర్ లో 2 - 5 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
