అసిస్టెంట్ టెలికాలింగ్ మేనేజర్

Regional Languages (optional)

Want candidates with good English? (optional)

Working Days •

Job Shift •

Communication Preferences

Allow candidates to call between 10:00 am - 07:00 pm on 9598853949(Edit)

Receive updates on whatsapp icon WhatsApp from Job Hai

(You can opt-out anytime from the profile section)

Is candidate required to make any deposit (e.g. uniform charges, delivery bag, etc)? •

Important: Your account will be blocked & legal action will be taken incase of fraudulent activity

Job Description

•

Suggested Template

Apply

We are seeking a motivated and professional [••job_title_label••] to join our team for Tele Calling in [••city_label••] at our [••locality_label••] location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to [••industry_label••]. The role offers [••in_hand_salary_label••] and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.

Address customer queries, concerns, and complaints with a problem-solving approach.

Maintain accurate records of customer interactions and follow-ups.

Provide timely and relevant information to customers to resolve their issues.

Work collaboratively with other teams to escalate and resolve complex issues.

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have [••experience_range_label••] years of experience in customer service or a telecaller role and should be proficient in [••regional_lang_label••]. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires [••min_qualification_label••], and the candidate should be willing to work [••working_days_label••] during the [••shift_type_label••] shift.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 2 years of experience.