అసిస్టెంట్ మేనేజర్

Job Title: Assistant Manager - Collection.

Location: Gurugram

Role & Responsibilities:

• Manage and monitor collection agencies to ensure target achievement.

• Prepare, analyze, and manage collection reports (daily / weekly / monthly).

• Handle daily payment reports and track payments received vs targets.

• Allocate cases to agencies and follow up on pending collections.

• Visit high-value / critical customers for recovery and resolution.

• Review agency performance and share feedback for improvement.

• Handle escalated and critical cases to ensure timely closure.

• Ensure data accuracy in reports and MIS shared with management.

• Maintain compliance with internal policies and regulatory guidelines.

Key Skills Required:

• Strong understanding of collections and recovery processes.

• Good knowledge of MIS, Excel, and reporting.

• Strong communication and negotiation skills.

• Ability to manage multiple agencies and field activities.

Experience & Qualification:

• Minimum 3–5 years of experience in collections.

• Graduation preferred.

• Experience in managing agencies and high-value customers.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 3 - 5 years of experience.