We are looking for a Area Service Manager to join our team at Servall Automotive Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Automobiles. The role offers an attractive in-hand salary of ₹12000 - ₹25000 and opportunities for growth.
Key Responsibilities:
Handle Franchise partner calls professionally and efficiently.
Address Franchise partner queries, resolve concerns and manage complaints.
Keep records of Franchise partner interactions and follow up when required.
Provide Franchise partner with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is below 10th and 1 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.