A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
25,000 - 35,000 /నెల
Unext Learning
కువెంపు లేఅవుట్, బెంగళూరు
కస్టమర్ మద్దతు / టెలికాలర్ లో 1 - 5 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Act as the primary point of contact for enrolled students
Respond to student queries via calls, emails, chat, and support tickets
Guide students on course structure, schedules, assessments, and certifications
Assist with LMS navigation, login issues, and platform usage
Coordinate with faculty, trainers, and internal teams to resolve student concerns
Track and follow up on student issues until closure
Provide timely updates and accurate information to students
Maintain student records and support logs in CRM/LMS systems
Ensure high levels of student satisfaction and retention
Escalate unresolved or complex issues to relevant departments
Collect student feedback and share insights for service improvement
