DUTIES & RESPONSIBILTIES:
Maintain kitchen hygiene and safe food storage and rotation.
Co-ordination of all aspects of the departments operation to ensure that the services of the Department are delivered to guests or internal customers with the aim of exceeding guest expectations and in accordance with Hotel Standards and procedures.
Responsible for the day to day management of associate working in the Department.
Align management style, working practices and conduct with Hotel Vision, Corporate Values and policies.
Analyse and respond to guest feedback, guest satisfaction and associate satisfaction information; and give a positive commitment to continuous improvement of product and performance.
Monitor all Kitchen equipment to ensure safe and functional operation and report faults to Engineering Complete daily Stores Requisitions.
Liaise with other Chefs to streamline operations.
Supervise daily food preparation and service requirement.
Liaise with outlet Managers re: business levels, VIP’s, special requirements. Conduct daily briefings and weekly associate meetings, counselling and discipline.
Conduct associate appraisals annually (minimum), and analyse training needs for current positions and future promotions.
Attend Sous Chef meetings and represent the Department at other meetings as required.
Coordinate service between F.O.H and B.O.H. Provide advice and recommendations on menu development, food availability trends, market prices, food preparation, methods and cuisine.
Provide training in food skills and knowledge to F.O.H associate. Responsibility for effective recruitment, training and development, certification, performance evaluation, turnover reduction and optimisation of productivity through efficient work practices and associate rostering.
Supervise the job tasks and quality of Kitchen Stewards work.
Completely understand, implement and ensure adherence to Award provisions, and “Brand Name” policies.
Develop and implement strategies to minimise absenteeism and to manage occupational health & safety issues.
Be well versed and knowledgeable of Hotel Fire and Evacuation procedures as well as health and safety requirements in the Workplace.
Ensure associates are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel Policies.
Assist the Chef in the performance of his/her role.
Undertake any additional duties as requested by Executive Chef or Hotel Management.
Follow the food safety program
PROFIT CONTRIBUTION
Exercise quality control and portion control measures, as well as wastage minimisation.
Control food cost through accurate food requisition.
Exercise manpower planning and control to minimise labour cost.