Location: Store-based (BHosari)
Department: Retail Operations
Reports To: Store Manager / Supervisor
As a Cashier Associate at TATA Star Bazaar, you will be the face of the store, responsible for managing customer transactions efficiently and ensuring a pleasant shopping experience. You will handle payments, assist customers, and maintain the checkout area in line with company standards.
Transaction Management:
Operate POS systems and process cash, card, and digital payments.
Issue receipts, refunds, and change accurately.
Reconcile cash drawer at the beginning and end of shifts.
Customer Service:
Greet customers warmly and assist with queries.
Resolve customer complaints professionally.
Promote loyalty programs and current offers.
Store Support:
Assist in restocking shelves and maintaining product displays.
Maintain cleanliness and organization at the checkout counters.
Report low inventory or issues to supervisors.
Compliance & Safety:
Follow all safety, security, and cash handling protocols.
Adhere to company policies and operational procedures.
Education:
Minimum: 10th/12th pass or equivalent.
Experience:
Prior experience in retail or customer service preferred.
Freshers with good communication skills are welcome.
Skills:
Basic math and computer literacy.
Strong interpersonal and communication skills.
Ability to work under pressure and multitask.
Flexible to work in shifts, weekends, and holidays.
Standing for long periods during shift hours.
Fast-paced retail environment.
Competitive salary and incentives.
Employee discounts and loyalty rewards.
Training and career growth opportunities.
Health and safety compliance.