· Deliver profitable sales growth for the assigned outlets
Opening and closing the outlet as per the guidelines
Assist the manager in opening and closing of the outlet
Assist in performing activities as per the checklist
Assist the manager to update inventory records in the system
· Servicing online delivery orders
Managing the online delivery dashboards
o Packaging and coordinating with delivery riders
o Accurate billing as per the SOP
Receiving products and managing returns
Loading and unloading of the products from the van
Filing reports and updating inventory in the system
Display the products in the display units as per merchandising guidelines
Maintaining safety and hygiene at the outlet
To comply with FSSAI norms, all health and safety regulations
Cleaning and sanitization of food display units, work surfaces
Cleaning and sanitizing the furniture, signage, glass façade and common areas
Mopping floors
Clearing, cleaning and sanitization of the guest tables
Rearranging chairs and setting up the guest seating area
Guest interactions
o Greeting and assisting walk-in guest with their orders
o Providing product recommendations
o Handling guest queries and complaints
o Upselling and cross selling
Packing as per the laid down SOP’s
Accurate billing as per the laid down SOP’s
Assist in maintaining the store
Maintain accurate standard reports and checklist
Proactively participate in learning and development programs