Key Responsibilities:
Welcome guests warmly and assist them in purchasing or recharging game cards/tokens.
Operate POS systems for cash, card, and digital payments accurately and efficiently.
Issue receipts, game cards, or tokens as per purchases.
Explain pricing packages, promotions, and game rules to customers as needed.
Manage refunds, exchanges, and balance registers at the start and end of shifts.
Handle customer inquiries and resolve minor complaints with professionalism.
Monitor guest activity to ensure a safe and positive gaming environment.
Maintain a clean and organized cashier station and assist in keeping the front area tidy.
Collaborate with other staff to ensure excellent customer service and facility operations.
Requirements:
1-2 years of experience
Prior cashier or customer service experience preferred; experience in a gaming or entertainment venue is a plus.
Basic computer and POS system skills.
Strong numerical and multitasking abilities.
Friendly, upbeat personality with excellent communication skills.