Cash Management Coordinator

Cash Management Coordinator Forecasts cash requirements for client ATMs and plans replenishment schedules to ensure the ATM estate has optimum levels of cash at all times. Ensures achievement of all customer and internal SLAs and KPI, addressing and / or escalating performance issues as required. Provides Cash Management support for an assigned area within a larger geographic region. Reviews, on a daily basis, section and customer performance, completing any forecasting and related adjustments to ensure achievement of team and contractual SLAs and KPIs. Produces monthly reports, providing commentary where required. Liaises with CIT service providers to implement changes to replenishment cycles. Supports new customer onboarding. Deputizes for the Senior Cash Analyst when he or she is not in the office, serving as first point of contact and resolving or escalating issues as required. Ensures procedural manuals are kept up-to-date and accurately reflect working practices. Works with the Senior Cash Analyst to explore ideas about how to further improve customer service, revising and implementing enhancement strategies. Provides cover during periods of workload peak, holidays or unscheduled team absences. Required Qualifications Education or equivalent work experience required. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Cash Management. Good business English skills (Written and spoken). Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability. –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. •• To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes•• We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations Experience Level Mid Level