టాలీ సపోర్ట్ ఎగ్జిక్యూటివ్

Tally Support Executive – Tally Software

Experience: 1–4 years
Qualification: B.Com / BBA / BMS (Commerce Background Mandatory)
Location: Bangalore

Job Summary:

We are hiring Tally Support Executives to assist customers in using Tally software effectively. The role includes resolving user queries, helping with installation and usage, providing guidance on Tally features, and ensuring customer satisfaction through quality support.

Roles & Responsibilities:

1. Technical Support & Customer Assistance

• Provide support to Tally users through phone, email, chat, and remote sessions

• Troubleshoot issues related to Tally installation, configuration, usage, and functionality

• Guide users with clear, step-by-step instructions to resolve problems

• Escalate unresolved issues to senior support teams

• Ensure timely resolution of customer queries

• Document all issues, resolutions, and follow-ups in the support system

• Report bugs or software glitches to the concerned team

• Train customers on best practices for using Tally effectively

2. Software Updates & Maintenance

• Assist users in installing updates, patches, and new Tally versions

• Educate customers on keeping Tally up to date

• Coordinate routine tasks like backup, data optimization, and software maintenance

3. Documentation & Knowledge Sharing

• Maintain a knowledge base of common issues and solutions

• Create simple user guides, FAQs, and tutorials for customers

• Conduct training sessions or webinars on Tally features

4. Quality Assurance & Feedback Handling

• Ensure quality standards in every support interaction

• Collect user feedback to identify improvement areas

• Review support performance and suggest enhancements

Required Skills & Competencies:

• Excellent communication skills (English + regional language)

• Strong problem-solving ability

• Good customer service attitude

• Patience, empathy, and attention to detail

• Time management and teamwork

• Ability to troubleshoot functional issues in Tally

• Knowledge of Tally modules is mandatory

• Basic accounting knowledge (must have)

• Understanding of remote support tools

Traits & Motives:

• Persistent and willing to learn

• Positive and hospitable attitude

• Strong desire for personal growth

Education:

• B.Com / BBA / BMS only

• Commerce background is mandatory

Experience:

• 1–3 years in Tally support, accounting support, or finance-related customer service

Important Note:

• Only candidates from a Commerce background with hands-on Tally knowledge should apply

• Must be comfortable providing customer support and guidance

• Strong communication skills are essential

• Immediate joiners preferred Support Executives to assist customers in using Tally software effectively. The role includes resolving user queries, helping with installation and usage, providing guidance on Tally features, and ensuring customer satisfaction through quality support.

Roles & Responsibilities:

1. Technical Support & Customer Assistance

• Provide support to Tally users through phone, email, chat, and remote sessions

• Troubleshoot issues related to Tally installation, configuration, usage, and functionality

• Guide users with clear, step-by-step instructions to resolve problems

• Escalate unresolved issues to senior support teams

• Ensure timely resolution of customer queries

• Document all issues, resolutions, and follow-ups in the support system

• Report bugs or software glitches to the concerned team

• Train customers on best practices for using Tally effectively

2. Software Updates & Maintenance

• Assist users in installing updates, patches, and new Tally versions

• Educate customers on keeping Tally up to date

• Coordinate routine tasks like backup, data optimization, and software maintenance

3. Documentation & Knowledge Sharing

• Maintain a knowledge base of common issues and solutions

• Create simple user guides, FAQs, and tutorials for customers

• Conduct training sessions or webinars on Tally features

4. Quality Assurance & Feedback Handling

• Ensure quality standards in every support interaction

• Collect user feedback to identify improvement areas

• Review support performance and suggest enhancements

Required Skills & Competencies:

• Excellent communication skills (English + regional language)

• Strong problem-solving ability

• Good customer service attitude

• Patience, empathy, and attention to detail

• Time management and teamwork

• Ability to troubleshoot functional issues in Tally

• Knowledge of Tally modules is mandatory

• Basic accounting knowledge (must have)

• Understanding of remote support tools

Traits & Motives:

• Persistent and willing to learn

• Positive and hospitable attitude

• Strong desire for personal growth

Education:

• B.Com / BBA / BMS only

• Commerce background is mandatory

Experience:

• 1–4 years in Tally support, accounting support, or finance-related customer service

Important Note:

• Only candidates from a Commerce background with hands-on Tally knowledge should apply

• Must be comfortable providing customer support and guidance

• Strong communication skills are essential

• Immediate joiners preferred

• It is a Full Time బ్యాక్ ఆఫీస్ / డేటా ఎంట్రీ job for candidates with 1 - 4 years of experience.

టాలీ సపోర్ట్ ఎగ్జిక్యూటివ్ job గురించి మరింత

1. టాలీ సపోర్ట్ ఎగ్జిక్యూటివ్ jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 1 - 4 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹15000 - ₹25000 నెలకుని మీరు ఆశించవచ్చు. ఇది బెంగళూరులో Full Time Job.
3. టాలీ సపోర్ట్ ఎగ్జిక్యూటివ్ job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ టాలీ సపోర్ట్ ఎగ్జిక్యూటివ్ jobకు 6 working days ఉంటాయి.
4. ఈ టాలీ సపోర్ట్ ఎగ్జిక్యూటివ్ jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ టాలీ సపోర్ట్ ఎగ్జిక్యూటివ్ jobకు కంపెనీలో ఉదాహరణకు, Prestige Recruiters (opc) Private Limitedలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ టాలీ సపోర్ట్ ఎగ్జిక్యూటివ్ రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: Prestige Recruiters (opc) Private Limited వద్ద 99 టాలీ సపోర్ట్ ఎగ్జిక్యూటివ్ ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ బ్యాక్ ఆఫీస్ / డేటా ఎంట్రీ jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ టాలీ సపోర్ట్ ఎగ్జిక్యూటివ్ Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ టాలీ సపోర్ట్ ఎగ్జిక్యూటివ్ jobకు 09:00 AM - 06:00 PM టైమింగ్ ఉంటుంది.